DevAssistant Heuristic Review Part 1: Use Case Walkthroughs

You might be asking yourself, “What the heck is a heuristic review?” It’s just a fancy term; I learned it from reading Jakob Nielsen‘s writings. It’s a simple process of walking through a user interface (or product, or whatever,) and comparing how it works to a set of general principles of good design, AKA ‘heuristics.’ To be honest, the way I do these generally is to walk through the interface and document the experience, giving particular attention to things that jump out to me as ‘not quite right’ (comparing them to the heuristics in my head. 🙂 ) This is maybe more accurately termed an ‘expert evaluation,’ then, but I find that term kind of pompous (I don’t think UX folks are any better than the folks whose software they test,) so ‘heuristic review’ it shall be! Anyway, Sheldon from the DevAssistant team was interested in what UX issues might pop out to me as I kicked the tires on it. So here’s what we’re going to do: Here in Part 1, I’ll first map out all the various pieces of the UI so we can get a feel for everything that is available. Then, I’ll walk through four use …